Over the years, we have been asked "What does AlphaKOR mean?" The answer is the AlphaKORians!
Core Values
Having core values and adhering to them in everything you do makes for an excellent team. The AlphaKORians are dedicated and are customer focused. They are committed in relentlessly providing excellent service consistently and as a unified team. They have integrity.
Office 2.0/Earth 2.0
As we are all facing this challenge of working remotely and social distance, the team has embraced the Office 2.0 or Earth 2.0 as some are referring to our current new world. From day one, we pivoted overnight to work from home for most of the team and to help our clients, new clients and many others with our expertise and support.
The front door is locked. Visitors leave product in a box without entering the building. The product is cleaned, serviced and returned to the box. Visitors then pick up the product. Working from home policy, visitor policy and health and safety protocols for on-site servicing are some of the changes the team has accepted to continue to provide excellent service and help everyone.
24x7
We have always been a 24x7 company available every night, weekends and holidays. This has become more important today as more businesses are also 24x7 businesses. Servicing after-hours allows the option for our technicians to enter empty offices to ensure everyone's safety. There are many virtual or remote services we perform after hours to keep organizations up and running.
One of the virtual services we offer is helping non-profits and organizations requiring annual general meetings, staff meetings as well as interactive online client meetings. We are the facilitator for a golf course holding their annual general meeting in the evening for example of after-hours virtual service we offer.
Business In The New World
To achieve this success, there is a Team who must take responsibility by executing each and every day. The AlphaKORians demonstrate excellent teamwork as many projects, events and activities require the members working together. This collaboration has shifted to virtual meetings to achieve successful results on a continuous basis.
We offer interactive discussions online to everyone who is interested in sharing ideas, asking for help to overcome challenges and to make new connections. Being her to help each other and giving back to the community is the AlphaKORian' way. We participated in Mayor Dilkens town hall virtual discussion representing working from home technology and cyber security strategies to help each other stay safe and secure in this new world.
We Are In This Together
Thank you to our clients, supporters, associates, our families and the community for helping each other as we are all in this together. Hats off to the AlphaKORians' who are readily available to assist. We have introduced Wednesday lunch online games and Friday afternoon virtual team discussion to stay in touch as a team. The camaraderie is replicated online and it is fun to hear the comments amongst the team as a family working together and enjoying each other' company.
We are here to help and welcome you to reach out to us. Let's have a discussion or a virtual coffee chat. I chose this saying for today' topic to help all of us: "You didn't come this far to only come this far".
(Originally published on 05.13.20)
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