Communication challenges seem to all fall in the same category: follow-up! Lack of communication via follow-up seems to be the number reason clienteles and prospects ask why they are not being taken care of.
We rely on e-mail and sometimes picking up the phone with a short message (or talking to a person live!) is the best decision you will make on communication.
Does anyone else use the phone to communicate?
When an e-mail gets long to explain your follow-up it's a sign to call instead.
Following up is one of those Sales 101 things to do and those who do it consistently are the leaders.
How do you follow-up and how often?
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