Wednesday, December 24, 2014

Happy Holidays

Enjoy your holidays as it is already Christmas Eve!   Many businesses are open until noon today including AlphaKOR.

This is the time to spend with family, friends and those you care most about.   We are fortunate to have my family over today as we host our Annual Abbruzzese Christmas Eve dinner.

We are happy to know everyone can make it as we see some of the nieces and nephews only a couple of times a year.   It is a great family time doing nothing but eating, chatting, laughing, playing games and eating a little bit more, again and again.

Hope someone brings a new fun game all ages can play.   We enjoy Pass the Popcorn and always amazed at how a few people seem to know so much trivia!

Merry Christmas and enjoy the moment.   Be responsible and take care of your loved ones to ensure everyone gets home safe.
 

 

Wednesday, December 17, 2014

Balancing Work and the Holidays

How do you balance work and the holidays?

The calendar in December is filled with holiday company events, customer appreciation events, holiday networking events, friends and family holiday events  and many others.   How many events can you attend and how many do you want to attend?

Finding the right balance between work and holiday commitments can be challenging.  When clients and suppliers invite you for their appreciation events, it is important to make the effort to attend.   Don't forget to wish them Merry Christmas or Happy Holidays in person!

Glancing at the rest of this month, we will be attending events both professionally and personally.   Looking forward to this Holiday Season, saying thanks for your business, saying thanks for your referrals and all your support.

Make some family and personal time during the holidays.  We seem to forget this as we get swept away by all the activities and invitations.   Unplugging on Christmas Day and Boxing day for Family time.

Happy balancing during the Holiday Season!

Wednesday, December 10, 2014

You Go with the Flow or You Rock the Boat

As a Leader, you get to choose for each task and challenge:  Going with the flow or rocking the boat.

Which type of Leader are you when it makes a difference?

For most of us, it is easier to just go with the flow, worry about it next time, address it later, procrastinate and let the problem resolve itself.   For some of us, we lean towards going with the flow when appropriate, while rocking the boat for more important challenges.

Challenging your Team and asking more questions to continue successful progress is a tough route to take.  When it matters it is the correct one.  Rocking the boat does not have to be negative and it is all in your approach.    

How else do you keep moving forward, keep growing and keep making successful progress in all that you and your Team do?  Always sticking to the status quo or standing still watching things sail along smoothly is not the way to do it.   There is always a challenge or competitor that comes along and capitalizes on this strategy to take away your "winds". 

The key is picking the right challenges to "rock".   How do you know?   Well sometimes you are wrong, however, the good news is as a Leader you are right most of the time!   Stick to your instinct and what feels right.   Seek knowledge to fully understand it, make the decision to challenge it and keep everyone moving forward.

Striving for Excellence and working very well as a Team are two key motivating factors we look at regularly to keep AlphaKOR at the top of our game.

Are you always going with the flow or are you sometimes rocking the boat?


Wednesday, December 3, 2014

How do You introduce Yourself?

How do you introduce yourself at networking events or when meeting someone for the first time?

The classic "Hi it's Frank here is my card, call me sometime" is not an ideal way to introduce yourself.    What about handing two cards and asking to refer someone?   (Did you have a mental image of the other person running away?).

Let's try this again.   How about the method of looking the person in the eye, firm handshake and saying "Hello I'm Frank and you are?"  After they respond ask another question "So what do you do?" or "What brings you to this event?".   Keep the conversation going by asking more questions and briefly telling your story.

Speaking of handshakes, don't be the "jelly-fish" weak hand-shaking person or the "vice-grip" painful hand-shaker.   Find a good balance of a firm hand-shake while introducing yourself and remember to look into the other person' eyes.

If you are not a fan of the hand-shake, make it clear by smiling and nodding your head while introducing yourself.   It is OK to not shake hands and helping People Like Us who shake hands to avoid that awkward moment of pulling back our hand is appreciated!

Exchanging business cards is ideal when meeting someone.   Ask them for their card first.   After receiving it, ask if they would like one of your cards.   Special note:   Do not attend an event without business cards.  This is worth repeating:  Do not attend an event without business cards.

Listen, focus and ask questions as you move past the initial introductions.   Show the other person you are paying attention and you care.  Maintain eye contact.  It is natural to want to look around and see what else is happening and who else is around.   Most of us are thinking of our responses and next "blurt" topic as the other person talks instead of listening.  Listen and focus on the person you just met and will help you remember the person next time you cross paths.

Keep your smartphone out of the conversation.   This is one of the biggest challenges especially for those of us who use our Social Media Channels to communicate about the event.   Finishing the conversation, excusing yourself and stepping aside are some tips on finding the right balance with this challenge.

So how do you introduce yourself?

Wednesday, November 26, 2014

Top 10 Leadership Traits

What traits do great leaders have?

1.  Honesty - it is true honesty is the best policy and it works 100% of the time in all situations.

2.  Delegate - yes the ongoing lesson of learning to let go and empowering others on your team to take care of the task at hand.   This is the most challenging trait and still working on it!

3.  Communication - this can be attributed to most successes and most failures.   Effective, clear communication is one of the most important keys in leadership.

4.  Sense of Humour - tough in a way as it sometimes backfires and attempted humour via sarcasm could lead you into trouble.  It needs to be a natural and in good sense of humour on a light subject to work.

5.  Confidence - it is OK not to know everything, however, it is in how you interpret the information and how confident you are when you lead the situation that count.

6.  Commitment - following through on every task and promise until it is completed and asking for feedback when it applies makes you a great leader.  Remember the follow-up rule?

7.  Positive Attitude - just like negativity is contagious and spreads like wildfire, so is being an optimist.  Always looking at every challenge as an opportunity is best attitude to achieve successful results.

8. Creativity - explore new ways of achieving results which may not have been done yet with your Team.   What different things can you lead with that are new to set you apart from the rest?

9.  Intuition - your gut instinct is usually right and you should follow it.   Occasionally second guessing yourself is required, however, you will find your intuition is correct most of the time.

10.  Ability to Inspire - as a leader your role is to inspire and invigorate everyone around you, including your team, your clients, your prospects and everyone else you interact with.   

What other traits do you find great leaders need to have?

Inspired by this Forbes article:

http://www.forbes.com/sites/tanyaprive/2012/12/19/top-10-qualities-that-make-a-great-leader/


Wednesday, November 19, 2014

Vulnerability Makes You a Better Leader


Being vulnerable makes you a better leader. 

"People prefer their leaders with an appropriate balance of confidence and humility.  Yet, one of the greatest challenges many leaders struggle with is embracing (and revealing) their own vulnerabilities."

Why do many feel they have to be perfect and never make any mistakes?  There is a significant difference between striving for perfection and appearing to be perfect.   Many cannot tell the difference and struggle with people like us.   Yes we strive for perfection while at the same time we are open to being vulnerable - the balance.

In a recent presentation which included some personal stories, one gentleman approached me to ask why there was such an admission of a weakness?  My response was open, honest and straight-forward:   "I am not embarrassed to admit sometimes you deal with all the pressure by going home and spending some alone time and yes even cry".   He seemed to have a real problem with being this honest and sharing it with the audience.   It's the only policy I know!

Continuously raising the bar and striving for excellence while being vulnerable are what makes you a better leader.

Wednesday, November 12, 2014

Maintaining Customer Relationships

What are your keys to maintaining customer relationships?

Good communications is always a major key factor.   Listen to your customer and welcome the candid feedback.   Take this candid feedback and make the necessary changes to improve on.  This will differentiate you from the rest.

Be real and sincere by showing how much you care about your customer.   Building trusting relationships requires honesty.  Pretending to care or going through the motions to care will not cut it and they will notice it.

Help your customer to be more successful.   When you are playing a role in contributing to your customer' success you build better relationships.  What things can you do to help your customer be more successful?

Follow-up, follow-up and follow-up by communicating on a regular basis will strengthen the relationship, result in ongoing business opportunities and provide referrals for you to build new relationships with.  

Wednesday, November 5, 2014

Tech Sector changing the Region's Landscape

The Region's technology sector is growing and changing the landscape in our Region.

If you had an opportunity to stop by the recent Technology Show at the Caboto Club, there were a number of established and brand-new companies exhibiting their products and services.

This is great news for the Region and the number of Entrepreneurs starting businesses in the Technology and Innovation sector will continue to grow in this area.   There are many excellent organizations and resources to work with, assist and coach these entrepreneurs.

Thanks to the Chamber of Commerce for hosting the Technology show and to all the sponsors, exhibitors, speakers, volunteers and attendees for their support.  Very proud to be part of this show for the three years.

Proud to be part of WEtech Alliance as the Region's Information Centre for technology and innovation companies.   WEtech sponsored display tables for local young entrepreneurs!

It is very exciting to have presenters on the main stage from the industry leaders such as Google, Microsoft and Cisco.

There is collaboration happening with our peers in the industry and look forward to creating more opportunities and jobs in this region.   Our technology sector is really taking off and glad to be part of this movement!

Wednesday, October 29, 2014

People Like You

How many people do you know who are similar to you?

It seems like there are a number of People Like You.  We connect with others to create ideas and move them forward.  We lead our Teams in the right direction.  We are the "busy" ones getting things done.

What does your Circle of People Like You look like?

I am blessed to have many in my Circles both personally and professionally.  Family, friends, the AlphaKORians, CCD, the WindsorEssex Circle, WEtech ....just to name a few People Like You making a difference.

Every day we are making new connections and connecting people together.   It is self-rewarding when the connections you make say thank-you and tell their story of the success from the connection you created.

We have had discussions to build a team to facilitate all the great organizations in this Region with true collaboration and one vision.  This is a very tall order to say the least!   This team will have to push aside the existing ego's, drama, silo's and politics found all around us.  It's People Like You who can make ideas like this happen.

Wednesday, October 22, 2014

Top 9 Qualities of People We Enjoy Working With


1.  They make us feel even smarter than we are.  What a great quality to have on your Team.   They are the genius maker and not the genius in the room.

2.  They never find something to take personally.  As Donald Trump always says "It's business, not personal".  Find this one very challenging!

3.  They always find a silver lining.  Yes we all "love" Optimist people like us.

4.  They never fail to share or give away the credit.  Sometimes good on this one and other times seek the credit.   Working on this one.

5.  They always think before they speak and act.   Guilty of not always following this one.

6.  They listen ten times more than they talk.  Some days are better than others.  Good reminder is we have two ears and one mouth.

7.  They never actively seek validation.  We do like the praise and recognition so another work in progress.

8.  They never talk out of school.  Biting your tongue helps with this one.

9.  They never jump on their soapbox.   Keep your feet on the ground and be humble.

What other qualities do people we enjoy working with have?



https://www.linkedin.com/pulse/article/20141007125123-20017018-amazing-qualities-of-people-we-all-love-to-work-with

Wednesday, October 15, 2014

Leadership and Team working together as AlphaKOR acquires CCD

AlphaKOR Group today announced it has completed the acquisition of Canadian Computer Distributors (CCD).   Operated  by Scott Merryfield, CCD has been selling, servicing  and supporting IT Infrastructure solutions in the WindsorEssex Region for over 27 years.   “AlphaKOR’s culture will be a good fit for my staff and I know they will experience a smooth transition with the acquisition which is  important” says Merryfield.   “Our clients will continue to be in very good hands with AlphaKOR.  They are a  very professional and qualified group, and together with our employees will continue to maintain the highest levels of satisfaction in the region.  This is a very proud moment for me, my wife Ruth and our Family.”

With the completion of the transaction, CCD employees join the AlphaKOR Group making the Team over 40 strong and solidifying their position as the leading full Technology Partner in the Region.   Principals Ali Jaber, Director of Design, Frank Abbruzzese, President, Mazen Jaber, Director of Operations and Shawn O’Rourke, Director or Technical Services are very thrilled to welcome the CCD Team and CCD Clients to the AlphaKOR family. 

Frank Abbruzzese states “This acquisition is part of our overall growth path and vision as we continue to build our successful Team!”

About AlphaKOR

AlphaKOR is the Region’s only full Technology provider offering IT infrastructure solutions, 24x7 managed services & support, website design & hosting, cloud services, social media strategy, mobile applications and custom software.   Winners of three Chamber Business Excellence Awards over their 19-year journey:  2009 Service Company, 2012 Entrepreneur and 2014 Mid-size Company.

AlphaKOR recently announced their move to their new Headquarters located at 7800 Twin Oaks in a 12 000 square foot campus on 2 acres of property slated for early 2015.

Wednesday, October 8, 2014

Taking Time to Say Thanks

Do we only take time to say thanks around Thanksgiving?

It is very easy to keep going each and every day without recognizing those around us that are making a difference.   How many times do we actually appreciate what others do for us and acknowledge it?

Sometimes we take our relationships for granted.   It is important to let them know we do care and we do know what a difference they make.  Yes we feel they should know how we care.   Tell them!

Make it part of your daily routine to thank those around you and to show them how grateful you are.  Stopping yourself and focus on having a conversation face-to-face or over the phone to communicate your gratitude will go a long way.   

Lately I have found myself patting people on the back or a soft tap on the shoulder to express my thanks.  It is genuine and the other person feels like you do really care.
  
None of us can go along our journey completely alone.   Recognize everyone around you who has made a difference and simply say "Thank you"

Wishing you a very wonderful, safe and Happy Thanksgiving and really appreciate all your support and everything you do.

Wednesday, October 1, 2014

Making New Connections


How do you make new connections?

As a business professional, this is one of the most self-rewarding activities I really enjoy.    Meeting people for the first time and interacting with them on a regular basis provides the opportunity to get to know each person' story.

There are many ways to make new connections.   You can attend networking events, charity events, client appreciation open houses, introductions through tools such as LinkedIn or say hello to someone at the grocery store.   There are many people around us every day who are potential new connections.

Connecting people together to spark a good discussion leads to creative ideas and opportunities for everyone.   It is called the "triad relationship".  You are the third person who connects the other two and once the conversation flows between them, you move on to the next triad connection.  

Watching the energy level between the like-minded people you just connected is the reward.  The icing on the cake is when both go out of their way to thank you for making the connection! 

We attend many events for business, for the community and for networking purposes.   What is your focus at these events?  Keep making your own connections and focus on connecting people together.   Watch your "circle" of connections grow.

Looking forward to making connections today.

Wednesday, September 24, 2014

Social Media Stress

This week we welcome my good friend and Guest Blogger Marian Doll, Director, Student Awards & Financial Aid, University of Windsor.

I'm slowly realizing that a big part of my stress these days is because of technology.  Work and life in general have their own set of challenges.  In addition we are all so immersed within a world surrounded by quick texts, likes, tweets, Facebook updates and connecting with others in so many ways than we could have ever imagined 20 years ago - a time when we actually "talked" to people and had conversations in full sentences.

I do think social media definitely has a purpose in our lives and is a great way to stay in touch and connect with those you might never have connected to, from both a personal and business perspective.  I consider myself a fairly well balanced person and I still struggle with the dynamics of social media.   I often feel for the young and impressionable who do not really have the life experiences that allow them to keep things in perspective.

I have friends who have not succumbed to the social media drug and my hats off to them.   Twenty years ago my life seemed much simpler.   Today, trying to raise two young girls with the perspective on what it was like for us growing up is a challenge. 

I just  hope that we as parents can use our experiences to guide them and to help keep them grounded to what really matters:  honesty, integrity and a solid work ethic.  We cannot shelter them, but as long as they use social media to build on those three things, I think we will be OK.

Marian Doll, Guest Blogger
Director, Student Awards & Financial Aid
University of Windsor

Wednesday, September 17, 2014

Top 6 Things the Greatest Leaders Can Teach Us


1.  Be willing and able to change
2.  Surround yourself with great people
3.  Be willing to experiment
4.  Real leadership is everyone else feels in charge
5.  Reach people where they are
6.  Don't compromise your vision

How many of these do you follow?

Most of us do not like to change.  #1 is tough when we feel we are in a good place and do not want to  change.   Challenge yourself to change for the better and for everyone around you.

#2 can happen by finding great people and helping to create great people all around you.   Are you the genius in the room or the genius creator?

Experimenting takes us out of our comfort zone and sets us apart as the greatest leaders from the rest.

Enjoy #4 and have had this mentioned a few times over the years.   Some of us have the ability to be the leader while making the others feel they are leading the team.

With social media channels today there are no excuses left for not reaching all audiences everywhere anytime.

#6 is about your vision and your values with no room to compromise to achieve your success.  What are your core values and what do you stand for?

This week's blog was inspired by:  https://www.linkedin.com/pulse/article/20140915062329-64875646-what-the-world-s-greatest-leaders-can-teach-us?trk=tod-home-art-list-small_1

Wednesday, September 10, 2014

Doing the Right Thing

How many times do we ask ourselves if we are doing the right thing when making so many decisions every day?   How many of them are the right decisions?  How many of them are really tough decisions?

We all face these questions and some of us react immediately, some of us take a little time and some of us procrastinate.   Effective leaders will use a bit of each depending on the challenge faced and sense of urgency.

Reviewing all the facts without emotions being involved is my personal challenge.   Instincts and gut feelings kick in and then it's convincing the emotional side this is the right decision.  

The easy way is going with the flow and saving the energy required to make the right decision.  We want to make everyone happy, we do not want to create more challenges and we want to be liked.  It is very difficult doing the right thing.  

Sticking to core values of honesty, integrity and taking the "high road" in certain situations have been principles guiding my challenging decisions.   Yes sometimes they are incorrect decisions and you must react quickly to correct them if that is the case.   Is anyone Perfect out there?

Enjoying all the things we have to face in a day and choose the path.  Doing the right thing makes you a better and stronger leader.

Wednesday, September 3, 2014

Why are You so "Busy"?

Ever wonder why you are so "busy"?   For the Building Circles followers, you may know "busy" is banned from the AlphaKORian dictionary.   Filling the banned words cuss jar this week!

We all have a number of things to do and they all need to be done, yesterday, right away and there never seems to be enough time.   

So how do we respond to this?   Some people panic, some get frustrated, some talk about it to everyone they interact with while others stay focused, calm and prioritize.  Working on the calm part and admit it is easy to panic sometimes.

How do you handle your too "busy" time?

Do the first big task that you do no overly enjoy first.   Remember to Eat that Frog and the rest will be easier and will get taken care of according to your priority list.  One system used that works is First In, First Out.  This one is tougher than it sounds.  

One strategy is to add each new task to the bottom and take care of the oldest task you listed before moving onto the next task.  Continue to next task on your list.  

Many are guilty of Last In, First Out which results in most tasks not being completed.   This approach results in constant reactionary mode and the older tasks never get done.

Sometimes the right answer is to simply say no and it does not become part of your things to do.  You can also delegate some tasks or group some together to be more efficient with your time.   

Multi-tasking is not more efficient.   How many conversations have you heard the person multi-tasking ask "Sorry what was that again?"

We all have good and legitimate excuses for being too "busy" and one of the best answer is to Just Do It.

How "busy" are you today?

Wednesday, August 27, 2014

Taking the ALS Ice Bucket Challenge

At first was not jumping all over this and was hoping no one would nominate me.   And then it happened.   Rob Strong nominated me and shortly after my "fourteenth" favourite cousin Laura Colasanti-Gilmore nominated me.

We face many challenges and embraced this one to just do it.   There was a bit of good news since it was raining!  Well it was on with it just as the rain was stopping.

Very simple and quick with some fun!   The first take was not recorded so we had to do it again (thanks to Carmela for taking the video).

Don't forget to donate as well and to be aware of other great organizations and causes where we can make a difference.

Looking forward to seeing the AlphaKORians, Rob Santarossa and Lora Crestan taking the challenge. 

Enjoy:


Wednesday, August 20, 2014

5 Tips to Improve Work/Life Balance

Does work get in the way of your life or has work become your way of life?   How do you balance all the work-related tasks you need to complete each and every day, while balancing your personal life?  

Once upon a time we had three parts of our day which were split equally:  8 hours of work, 8 hours of leisure time and 8 hours of sleep.  Yes looking back this seems like a fairy tale now!  The new balance is more like 12 hours of work, 6 hours of sleep and 6 hours of a lot of other stuff not really leisure.

So how do you change this?  Here are 5 tips implemented that have made a difference.

1.  Separate your personal time from your work time
2.  Focus on the moment
3.  Early to rise and Prioritize
4.  Make time for just yourself
5.  Set realistic expectations

#1  Biggest challenge is some of us work 24x7 and still working on mastering this one and #2.

#3  Early risers are known to be more proactive, can better anticipate problems, are more optimistic and often have more family time after work

#4 is a personal favourite!

#5  Only you get define realistic expectations that you are confident you can accomplish.

How are you balancing your work/life? 

Wednesday, August 13, 2014

7 Beliefs Top Producers Possess

The 7 beliefs top producers possess are:

1.  I deserve to earn a great income
2.  Prospects need my product, service or solution
3.  I can ask my prospect any question
4.  There will always be someone else to sell to
5.  Senior decision makers are just people
6.  Sales is an honourable profession
7.  I earn the right to ask for the sale

In reading this list, it reminds us top producers are confident and focused while bringing the balance of trusted relationships.

I personally like #6.  By earning respect as an expert and trust from clients and prospects you are on the right path to success.

Which ones do you possess, agree or don't agree with?

Wednesday, August 6, 2014

What Motivates You?

What motivates you?

Successful people are full of energy, focused and accomplishing great things on a consistent basis.

Why are others not motivated?

Some people slowly walk into their office and their look shows clearly they are not motivated to be there.  Interactions are a challenge and the conversation is minimal and usually negative.

What motivates me?

One of my life long motivators has been the fear of failure.   This helps me keep my focus on being successful.   Being positive.  Being energetic.  Getting the task and goals completed as successful as possible.

The result of this focus?

Creating one's destiny.  Sure we get frustrated.   We vent.  We complain.   All part of the cycle.   Focusing your energy onto the positive side  will take you to your destiny as set out by you.  Watching your efforts turn into results and seeing the positive results motivate me.

Did you know you have the Power to motivate yourself?

Wednesday, July 30, 2014

Building Relationships

Building Circles is really all about Building Relationships both personally and professionally. Everyone builds relationships on a constant basis and they are built at different levels.

The two most important aspects for me are Honesty and Integrity.   Both of these values apply to each relationship, however, there are times when one person may not fully share their agenda.  This leads to the negotiation side of the business relationship.

All relationships are valued and respected.   When an error is made or there is a misunderstanding, the strength of the relationship is weakened.  Sometimes it is for the moment or for a short time and in rare occasions it lingers until the relationship is severed.   We learn and we strive to improve with our experience.

Creating relationships in the "virtual" world is very difficult.   Social Media channels such as LinkedIn and Facebook along with e-mails do not have any emotions.   These virtual relationships exist and take on dynamics of their own!

Building Relationships daily with open discussions and creating win-win situations result in very strong, trusted relationships.   You can rely on each other for more than the formal relationship.   Sometimes it is advice either personal or business.  Other times it is making a connection and making the introduction.

What are your keys to Building your Relationships?

Wednesday, July 23, 2014

The Volunteer Hat Challenges

How much or how little do you volunteer?   Do you volunteer in career-related organizations or for charity or both?

There are a number of volunteer hats I wear with a balance of career-related and charity groups.   Each organization and group of people you work with provide a great opportunity to make connections and to help you grow as a person.

Several things happened this week to inspire this Blog.   One was a lunch meeting with a colleague reaching out for business advice regarding his own business partnership.  It was an honour for someone to be so vulnerable and seek advice.   The reason he gave was observing what we have done as a company and what we have volunteered in providing an overall good balance to creating our brand.  He mentioned the business community recognizes this and why he trusted our discussion would be worthwhile.

We had a meeting for over two hours this week with one of the organizations I volunteer on.   Not our typical meeting and we had to hammer out a number of items.   The biggest challenge was everyone knew the right thing to do and it was very difficult to have all of us agree on a plan of action.   It was interesting to hear both sides of the story and to see the group agree to a two-step process instead of a one-step plan to execute immediately.

When you look around at the amount of time all these professionals are investing, it makes you wonder sometimes is it worth it?  Some of us felt like it was time to throw in the towel.  Once you set your emotions back in check, you realize quitting is the easy way out.   The group was very supportive of each other and we are all moving forward together.

Being involved in a smaller group of five, it is easy to have a bit of a power struggle on leadership.   The leader of this group sent out a very "frustrated" e-mail last night not being happy about how we are handling things and how we are doing our own thing.   I took this very personal having just come out of the other group' marathon meeting probably did not help my reaction.

Since it was family time it was best to let my response wait.  Read the message again, sent a reply stating sorry the leader feels we let him down and asked what I could do to help?  His reply was the message was aimed at one specific person and had to send it to all of us.   Yes I get that strategy and maybe another time/place may have fully grasped who it was meant for.   Sent another response to support the leader and focus on our task at hand.

Focusing on the different personalities seems to be the biggest challenges wearing the volunteer hat.   When we are working well together things run smooth, we contribute in a positive way and the organizations we support benefit and appreciate the volunteers.

What I have experienced to deal with the volunteer hat challenges:  remember why we are volunteering and have to speak our peace openly and honestly.  We also have to keep in mind it is not about anyone's agenda.   It is OK to not always agree, however, once the discussion is over and a decision is made we all need to support it.

Enjoying being a leader and a supporter on various organizations to make a difference in our community.   Thanks to all the volunteers who donate their personal time and may not always be appreciated.  


Wednesday, July 16, 2014

7 Things Highly Productive People Do

How many of these things are you doing?

1.  Work from Goals to Milestones to Tasks

2.  Single Task Oriented

3.  Eliminate Distractions

4.  Schedule e-mail

5.  Remember the Telephone?

6.  Work on your own Agenda

7.  Work in intervals of 60 or 90 Minutes

My two favourites are #2 and #5.

Most of us are guilty of multi-tasking and most of us will justify we can be more efficient and convince ourselves we are giving all tasks our undivided attention at all times.

So why do these same people ask "What was that?" or "Can you say that again?".   If we could focus on a single task at a time, the quality and time are both improved significantly.  Try it for yourself.

Oh yes the telephone.   Readers of Building Circles will recall re-introducing this technology to our team to help communicate more effectively.   Remember e-mails and texts have no emotions and are more difficult to understand the true meaning over phone call or better yet face-to-face communications.

What are you doing to keep yourself highly productive?

Inspired by: http://www.stumbleupon.com/su/2DLdeK/1l4uK_43:SIe38Njw/www.inc.com/ilya-pozin/7-things-highly-productive-people-do.html

Wednesday, July 9, 2014

How to increase e-mail response

How many of your outgoing e-mails are responded to?

Top 5 things I do to increase response:

1.  Timing
2.  Subject Line
3.  Focused business matter
4.  Request a response
5.  Include the personal touch

Timing - the earlier in the morning the better chance of getting a response.   The tasks of the day have not taken the person away from focusing on their inbox just yet.

Subject Line - no selling!   Shorter the better such as "checking in" or if making an introduction with "AlphaKOR" as the subject line.   This strategy has a high rate of opening the e-mail.

Focused business matter - clear and to the point with just enough details necessary.   If it takes more than 3 sentences to explain it, justify it or turn a negative e-mail to positive, simply STOP and pick up the phone.   Having done this each time you find out miscommunications and a lot easier to talk it out instead of e-mail bantering.

Request a response - once the focused business matter is out of the way, ask for "your thoughts?", "kindly advise" or "looking forward to your reply".  There are a lot of tasks going on for your audience so a gentle nudge does go a long way.

Personal Touch - we are all human and e-mail has no emotions and it's up to you to add some.  "Hope you are having a good morning" or "Enjoy your Day" are two good statements for those you do not know well.   When you know your audience, ask them about "How was your trip you mentioned?"

Bonus Tip - include cell number for individuals who are difficult to reach, too busy to connect with or need the extra personal touch letting them know you are always available.   

What are you doing to increase your e-mail response rate?

Wednesday, July 2, 2014

Vulnerability Makes You a Better Leader

Thanks for over 10 000 views of Building Circles!  Here is the most popular blog to date and hope you enjoy it.

Being vulnerable makes you a better leader.  

"People prefer their leaders with an appropriate balance of confidence and humility.  Yet, one of the greatest challenges many leaders struggle with is embracing (and revealing) their own vulnerabilities."

Why do many feel they have to be perfect and never make any mistakes?  There is a significant difference between striving for perfection and appearing to be perfect.   Many cannot tell the difference and struggle with people like us.   Yes we strive for perfection while at the same time we are open to being vulnerable - the balance.

After a presentation which included some personal stories, one gentleman approached me to ask why there was such an admission of a weakness?  My response was open, honest and straight-forward:   "I am not embarrassed to admit sometimes you deal with all the pressure by going home and spending some alone time and yes even cry".   He seemed to have a real problem with being this honest and sharing it with the audience.   It's the only policy I know!

Continuously raising the bar and striving for excellence while being vulnerable are what makes you a better leader.

Wednesday, June 25, 2014

How to Network with Confidence

Here are some tips on how to network with confidence.   How many of these have you tried?

1.  Arrive early

2.  Bring lots of business cards (caught only once    without a card and good story here, if interested just ask)

3.  Take a genuine interest in each person you meet and ask them to tell their story

4.  Set a goal to meet three new people

5.  Listen attentively (remember names!)

6.  Ask for the other person' business card

7.  Introduce the person you just met to someone else

Working on #5 - any tips you have on remembering names is always appreciated.   

#3 can be challenging especially when you notice others in the background who you may want to also have a good discussion with.  



What are your tips to network with confidence?

Wednesday, June 18, 2014

The Fear of Missing Out

Do you always have the feeling that you are missing out?  This is actually coined as FOMO - the fear of missing out.

As leaders we want to be part of everything, we always want to be involved and we want to be everywhere.   Realizing it is good to empower your Team to be part of all the good things instead of just you helps your team and your leadership grow.

This is also part of learning to say no.   How many invitations do you receive to attend an event?   To speak at an event?   To support a cause?   Most days the number of requests are overwhelming to say the least.

One of the challenges is most of them are all good stuff!   So what does a leader do?

Delegate.  Say No.  Tough parts are to let go, reduce the stress of worrying why you are missing out and focusing on the tasks at hand to move forward.

Do you suffer from FOMO?

Wednesday, June 11, 2014

15 Things Successful People Do Monday Mornings

How many do you accomplish on Monday mornings?

1.  Wake up early and exercise - glad to report following the motto "early to bed, early to rise, exercise, exercise, exercise!"

2.  Eat a healthy breakfast - some days are better than others

3.  They arrive early - recently changed the routine and arrive early at home office before heading to the guym

4.  Clear desk area - make neat little piles organized in a priority fashion

5.  Carve out time for unexpected projects and tasks - this one is challenging and the "unexpected" some days take over the priority list

6.  Greet the Team - well when we arrive early, only a part of the Team is greeted.   Making more of an effort to greet the rest of the Team during the day

7.  Update To Do List and Goals - start with a fresh blank piece of paper and create the priority To Do List

8.  Visualize the week's successes - will add this from now on

9.  Screen e-mail for urgent requests - part of creating the To Do List routine

10.  Tackle the tough challenges first - "Eat that Frog first" and the rest are easier and more pleasant

11.  Human touch to e-mails - yes good to balance the hectic pace business moves

12.   Make an extra effort to smile - :-)

13.  Say no - tough one and getting better at this

14.  Stay focused - challenging some days

15.  Remember there is a Tuesday - yes thankfully

Look forward to hearing what you do on Monday mornings.

Inspired by http://www.inc.com/jacquelyn-smith/things-successful-people-do-on-monday-mornings.html?trk=eml-cp_mktg-btn-biweekly-20140527


Wednesday, June 4, 2014

9 Moments the Happiest People Have Everyday

What are your 9 happiest moments you have everyday?  This list reminds us to focus on the positive parts of each of our days.  Enjoy!

1.  A Moment of Laughter

2.  A Moment of Celebration

3.  A Moment of Reflection

4.  A Moment of Stillness

5.  A Moment of Pride

6.  A Moment of Humility

7.  A Moment of Connection

8.  A Moment of Joy 

9.  A Moment of Gratitude

Working on a few to make them habits each and everyday.   Already added #9 and even have the gratitude stone to be thankful.

This blog was inspired by this article:



https://www.linkedin.com/today/post/article/20140602143256-15077789-9-moments-the-happiest-people-have-everyday?trk=tod-home-art-list-small_2


Monday, May 5, 2014

Networking at Golf Events

Top Ten Networking Tips at Golf Events

1.   Quality Conversation
2.   Be Confident
3.   Own It
4.   Be On Time
5.   Play Competitively
6.   Dress Appropriately
7.   Don't waste a lot of time on Lost Balls
8.   Be Genuinely Interested
9.   Be Humble
10. Networking is Relationship Building

OK personally retired from playing golf years ago.   Enjoy attending the after-golf networking event/dinner.

For those of you who golf, the list overall leads to #10:  Relationship Building.   Do not rush business and let this happen naturally over time.   Follow-up with your golf partners and anyone you meet at the event to continue the discussions.

At the dinner portion, you should sit with your golfing partners.   For those attending just for the event, arrive early and network as the groups of golfers arrive to unwind.   Ask questions about how their game went, what they enjoyed the most and ask what they do if you are not aware.

Other things you can do is sponsor a hole and donate a door prize.  Introduce yourself and congratulate the winner of your prize.  Relax and enjoy your golf events this summer.

Friday, April 4, 2014

Building a Successful Team

How do you build a Successful Team?

Is it number of clients, number of employees, sales revenues, team culture or something else that defines success?

This month let's look at the AlphaKORians.   Yours Truly started in March 1996 as #005.  Today AlphaKOR is a Team of 35 and still growing after 19 years!

We have had an increase in the number of clients, number of employees, sales revenues and have an AlphaKORian culture spread between our main and satellite offices.

Others have told us we are successful.   Competitors have complimented our success.   The business community has acknowledged this success with many accolades, nominations and awards.   

So what defines success?  

The answer for us at AlphaKOR:  Leadership and Communication.   

AlphaKOR has leadership with four business Partners who share a common goal.  There is open communication, daily interaction amongst the Partners and formal monthly Partner discussions.  

Ultimately, there is one leader we have all embraced to be the visionary and to lead this successful Team and continue to build on this success.

Communication can be attributed to the vast majority in everything we do or not do as a Team.  If we could have 100% clear communication and full understanding between everyone we communicate with.....imagine the ultimate level of Excellence we could achieve!

Our communication strategy stems from our Core Values.   The AlphaKORians make Client Focus the central hub of communications.   Excellence, Teamwork and Integrity core values are built around Client Focus and embedded in our culture.  Dealing with challenges and correcting errors are key to staying on the successful path.

We have company-wide monthly discussions to keep everyone updated and work together on the upcoming month.  Everyone has a role to play.  Understanding each member' role is critical to successful teamwork.

Management philosophy has always been an open-door policy, provide structure and autonomy to develop each team member.   As each member grows and advances in their career, the overall team becomes more successful.

All the accolades and awards are nice, however, the team' success is only as good as the current task at hand.  How is this task being handled and how it is being communicated are the keys to make it all work well together.

As the President, it is enjoyable leading AlphaKOR and telling stories about our Team and their dedication to continuing this success.

Wednesday, March 5, 2014

How to Let Go


How to let go when your clients want you to manage them and not let go. 

How do we actually let go and are we ever ready to just let go?

As AlphaKOR continues to grow, it is a continuous learning process in letting go to keep moving in the right direction.  Letting Go requires accountability as responsibilities shift from oneself to the Team.   It has  been an adjustment for everyone including clients who have provided feedback outlining their expectations.   Thank you for making a difference.

As I keep letting go, the focus is on Leadership and team-building.    Sounds simple?  Sure if you take away the micro-management and control freak traits that make up your character!    This is good personal growth and actively working on this with better results!

The successes will continue as the team grows and keeps communication open. 

Team communication is very important.  Our discussions are about ideas and sharing experiences to create successful opportunities.

Embracing this thing called Letting Go, with accountability.