Wednesday, March 28, 2012

Maintaining Relationships

How do you maintain your business relationships?

Communication seems to always be the key to successful relationships.   How often do you communicate to ensure it is often enough and not too often?

Understanding each relationship and treating everyone as individuals instead of grouping them into a "plan" achieves the goal of the right amount of communication.  

Each of us have a threshold of how often we want to be contacted and when you understand this you will see positive results.

What about the little things?  Most relationships are challenged due to the little things.   On one hand these little things do not seem to matter.   On the other hand the make all the difference.  

What little things do you do to maintain the relationship to set you apart from the rest?

We take pride in dropping off products to our clients at no charge and it is appreciated.    Most of the time it leads to a good discussion and and opportunity.

The communications are consistent and proactive.   They are balanced between business and social to establish a well-rounded relationship.

When there are challenges, it is very rewarding for one party to contact the other and share their concern.   Working together on a challenge is the ultimate sign of a successful relationship.

1 comment:

  1. I enjoy over-delivering. Not only do companies benefit from my branding process they also love to pick my brain. It helps to build value and confidence that they have the right person on their team.

    I also look for opportunities for clients and challenge them. I've been called in several times to explain how Linkedin works and why they should care. It's important that I'm seen as a go-to person.

    ReplyDelete