This week we revisit this topic from a few years ago about effective listening. Thanks for the suggestion and keep sending your feedback.
I sometimes catch myself
asking someone their name right after I'm introduced - was I really focused and
listening?
Here are some
tips on enhancing your listening skills. Feel free to share your good and not so good experiences.
Don't think
about your response while the other person is talking. Ever notice
as soon as the speaker is finished talking, the other person automatically has a
response. More often than not, this automatic response
has nothing to do with the speaker' conversation. Check it out for yourself next time you observe people having a conversation.
Listen without
forming a bias and wait until the speaker has completed their discussion to
understand fully what they are saying before making a response.
Never assume
(we all like this one). If the comment is "I require this
right away" does this mean within the hour? today?
tomorrow? sometime this year? Ask for clarification and you
will be surprised sometimes your assumption is incorrect.
Focus on the
listener and avoid the distractions. Look at the speaker - make eye
contact - instead of looking at your smart phone or others around you.
Do your rephrase what the other person is saying to ensure you have a fully understanding of what they are saying? Listening is a lifelong skillset most of us keep working on to be better at. Communication can be a wonderful thing if all parties are fully present and effectively listening.
Look forward to
hearing some of your experiences.
Oddly enough I just wrote a blog in November about Listening and understanding It's at http://janebuttery.com
ReplyDeleteIt is very important and requires patience.