How do You Maintain Relationships?

How do you maintain your business relationships?

Communication seems to always be the key to successful relationships.   How often do you communicate to ensure it is often enough and not too often?

Understanding each relationship and treating everyone as individuals instead of grouping them helps balance right amount of communication.  

Each of us have a threshold of how often we want to be contacted and when you understand this you will see positive results.

What about the little things?  Most relationships are challenged due to the little things.   On one hand these little things do not seem to matter.   On the other hand they make all the difference.  

What little things do you do to maintain the relationship to set you apart from the rest?

We take pride in dropping off products to our clients at no charge.    Most of the time it leads to a good discussion and an opportunity.  This little thing strengthens and provides value to the relationship.

Make your communications consistent and be proactive.   The conversation is about building the relationship first and adding the business dialogue afterwards resulting in a well-rounded relationship.

When there are challenges, it is very rewarding for one party to contact the other and share their concern.   Working together on a challenge is the ultimate sign of a successful relationship.  You actually do not have to agree, however, you both have to accept each other' facts and move forward together.

Saying thank you and showing your appreciation is another way to maintain relationships.   How are you maintaining your business relationships?